Trusted by 199+ MSPs
Ready to Scale Your MSP With Expert IT Staff?
Get certified, dedicated engineers who work as an extension of your team — at a fraction of the cost.
Get Top-Tier Cloud & Microsoft Experts
Build Your Dream MSP Team
On-Demand NOC, Helpdesk & Cloud Experts Ready to Work for You
Struggling to hire reliable technical talent? Get access to pre-vetted, experienced MSP technicians — NOC Engineers, Helpdesk Technicians, System Administrators, Cloud Engineers, Azure & Microsoft 365 Experts, RMM Engineers, Virtual BDEs, and Technical Project Managers — trained to work specifically for Managed Service Providers.
Trusted by 110+ MSPs | 11+ Years of Experience | ITIL & Microsoft Certified Engineers
Why Top MSPs Trust Us for Their IT Staffing Needs
Hiring and retaining skilled IT professionals is one of the biggest operational challenges MSPs face. Our MSP Staffing Services help you eliminate recruitment headaches and scale your operations with a reliable, trained, and experienced offshore team that works as an extension of your in-house staff.
- We specialize exclusively in MSP staffing, meaning our engineers understand RMM tools, ITIL processes, ticket SLAs, documentation standards, PSA tools (ConnectWise, Autotask), and real MSP workflows.
- Our talent pool includes NOC engineers, helpdesk agents, senior system administrators, cloud specialists, Azure engineers, and remote IT technicians with proven experience supporting MSP clients across the USA, UK, Canada, and Australia.
- We offer flexible hiring models — hourly, part-time, full-time, monthly — to match your business growth.
- With 24×7 availability, we help MSPs deliver uninterrupted IT support, proactive monitoring, patching, backups, triage, and escalations.
The Roles We Help You Hire
Our Experts Support Every Part of Your MSP Operations
We offer a full suite of MSP-ready talent to help you strengthen support, expand services, and reduce the pressure on your internal team.
NOC Engineers — We Ensure 24/7 Monitoring & Stability
Our NOC team proactively monitors alerts, backups, patching, server health, and endpoint performance.
We help you:
- Reduce alert fatigue
- Improve response times
- Maintain system uptime
- Deliver proactive, not reactive, support
Our NOC engineers are skilled in ConnectWise Automate, Atera, NinjaOne, Datto RMM, Kaseya, and N-central.
Helpdesk Technicians (L1–L2) — We Handle Your End-User Support
We help your MSP deliver reliable support with technicians who communicate clearly, work fast, and follow ITIL processes.
Our helpdesk experts manage:
- Ticket triage & resolution
- Password resets/MFA issues
- O365/Email problems
- VPN/Network troubleshooting
- Device onboarding
- Printer & user support
We ensure your clients receive friendly, professional assistance — every time.
System Administrators (L3) — We Handle Complex Technical Challenges
Our senior administrators help you manage advanced technical tasks including:
- Hyper-V & VMware
- Windows Server & Active Directory
- GPOs, DNS, DHCP
- Exchange Online administration
- Server hardening & security
We help you reduce escalations and improve SLA performance.
Cloud Engineers — We Help You Deliver Modern Cloud Services
Our cloud experts specialize in Azure, Microsoft 365, AWS, and hybrid environments.
We support:
- Tenant setup & administration
- Exchange & SharePoint migrations
- Conditional Access/MFA
- Intune device management
- Azure VMs & backup configurations
- Cloud security baselines
We ensure smooth cloud operations and secure configurations for your clients.
Microsoft 365 & Azure Experts — We Strengthen Your Cloud Team
Our certified experts help you deliver professional cloud services including:
- Design and implement Microsoft 365 services
- Tenant optimization
- Plan Office 365 workloads and applications
- DLP & compliance
- Backup & retention policies
- Manage access and authentication
- Manage user identity and roles
- Manage Microsoft 365 governance and compliance
RMM Engineers — We Enhance Your Automation & Efficiency
We help you simplify backend operations through:
- Script development
- Patch management
- Alert tuning
- Automation workflows
- Endpoint maintenance
- Reporting & documentation
Our RMM experts ensure you get maximum value from your tools.
Virtual BDE — We Help You Generate More Leads
Our virtual Business Development Executives support you with:
- LinkedIn outreach
- Cold email sequences
- CRM management
- Appointment scheduling
- Follow-ups & lead nurturing
We help MSPs grow their sales pipeline consistently.
Virtual Assistant — We Help You Reduce Administrative Workload
Our VAs manage:
- Documentation
- Ticket updates
- Reporting
- PSA organization
- Scheduling
- Admin tasks
We ensure your internal processes run smoothly.
Technical Project Managers — We Guide Your IT Projects to Success
Our PMs help MSPs deliver projects on time and with clear communication.
We manage:
- Cloud migrations
- Server upgrades
- Assign and track daily task
- Cybersecurity rollouts
- Multi-site deployments
- Documentation & reporting
We ensure better planning, coordination, and execution.
The reasons why our MSP staffing services are best
We know you’re thinking what are the benefits in making Techpio your talent partner.
Cost – Efficient
With our services, your extra expenditure on IT infrastructure will be reduced. You have to pay only for those services you need. Along with that, you can have all access and control over the business. Fulfill your talent requirements with us and limit your HRM expenditure.
Reliable IT consultants
Our reliable IT consultants or advisors will work side by side with you so that there will be no chance of any mistakes. Our advisors will provide you with advice based on technical analysis and research to help you advance your business. Our IT gurus help you build today so that you can create a vision for tomorrow.
Improved performance
Every business needs some kind of background support or insight to move forward. As productivity and expertise are mutually exclusive, hence our expert team will help you to increase productivity. If you require more assistance, our knowledgeable and skilled personnel are always available.
Reduce extra expenses
The recruitment process can be very lethargic and not just that hiring a full-time staff can be expensive too. In this situation time and money, both are being spent for no reason. You can reduce extra expenses by working with us by utilizing our MSP staffing services.
Low initial investment
Starting a business while managing finances can be stressful. No one wants to spend a lot of money at the initial step of a business. To resolve this situation, you can use our managed IT services with help of which your initial technology investment expenditures will be greatly reduced.
Everything You Need to Know About MSP Staffing Services
Frequently Asked Questions
Learn how TechPIO’s MSP Staffing Services help you onboard certified engineers, cloud experts, and virtual staff quickly, affordably, and with zero hiring overhead.
MSP Staffing means hiring dedicated IT professionals who work as an extension of your team. TechPIO provides trained and certified engineers, PMs, cloud experts, and support staff specifically for Managed Service Providers.
Most MSPs go live in 48–72 hours. We shortlist candidates, arrange interviews, and complete onboarding rapidly so your service delivery is never delayed.
Our staff includes Office 365/Microsoft 365 experts, Azure & AWS cloud engineers, NOC specialists, RMM experts (Datto, SyncroMSP, NinjaOne, CW Automate), helpdesk technicians, PMs, BDEs, and VAs.
Yes. We provide resources for US, UK, Australia, Canada, and EU time zones, ensuring seamless collaboration with your internal team.
Pricing depends on skill level and hours required. You can hire full-time, part-time, or project-based engineers. Contact us for a customized quote.
Absolutely. Our engineers understand PSA/RMM tools, ticketing workflows, documentation tools (IT Glue/Hudu), escalation processes, patching, monitoring, and client communication protocols.
No. We offer flexible month-to-month plans, giving MSPs the freedom to scale up or down anytime.